Privacy

Website Privacy Policy

Applies to Casas Equity, operated by Casas Equity, Inc..

Information you provide

Casas Equity, Inc. may collect contact information, general mortgage or real-estate goals, property state, timeline, VA-interest information, calculator scenarios, communication preferences, consent choices, and other information you voluntarily submit through this website.

Information you should not provide

Do not submit Social Security numbers, bank credentials, passwords, full account numbers, or detailed mortgage-application information through ordinary website forms, calculator sharing, or AI chat. Sensitive application information should use the designated secure application process.

How information is used

Information may be used to respond to requests, provide mortgage or real-estate education, deliver requested calculator results or resources, evaluate next steps, improve website experiences, maintain consent records, prevent misuse, support internal lead management, and comply with applicable legal or operational requirements.

SMS and mobile information

Mobile numbers, SMS opt-in information, and text-message consent are not sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. Text-message originator opt-in data and consent are kept separate from any optional lead-sharing authorization. Service providers that support message delivery, hosting, security, or recordkeeping may process information only as necessary to provide those services.

Messaging disclosures

Message frequency varies by program and user activity. Message and data rates may apply. Reply STOP to opt out of SMS messages and HELP for help. Requested informational SMS permission does not automatically enroll a user in recurring customer-service or marketing messages.

Mobile messaging disclosures

Required public disclosure language

  • • Message frequency varies.
  • • Message and data rates may apply.
  • • Reply STOP to opt out.
  • • Reply HELP for help.
  • • Requested informational SMS does not automatically create customer-service or marketing consent.

Out-of-state lead sharing

Direct service is currently focused on California. When an out-of-state visitor affirmatively authorizes lead sharing, submitted contact information and the general inquiry may be shared with independent licensed mortgage and/or real-estate professionals for follow-up. This authorization is optional. Separate lead-sharing authorization does not transfer or create SMS consent for the recipient or any third party.

Website activity and technical information

Casas Equity may use first-party website activity information, session identifiers, browser or device information, page URLs, referral information, and general engagement data to understand usage, improve the website, preserve consent evidence, secure the service, and troubleshoot functionality.

Service providers

The website may use technology providers for hosting, database services, email delivery, communications, analytics, fraud prevention, and similar operational functions. Providers receive only information reasonably necessary to perform their services and are not authorized by this policy to use mobile opt-in data for their own marketing.

Retention

Records may be retained for as long as reasonably necessary for the purposes described in this policy, including responding to requests, documenting consent or revocation, operating the website, maintaining security, and satisfying legal or compliance needs.

Changes

This policy may be updated as the website, business structure, service providers, communication programs, or legal requirements change. The version posted on this page is the current website version.